• December 11, 2017, 05:24 AM
• Welcome, Guest. Please login or register.
Did you miss your activation email?
Perusing The Shelves

Author Topic: UL CRM in airline industry  (Read 6835 times)

Offline gkunalin

UL CRM in airline industry
« on: January 21, 2008, 10:03 AM »
The future of CRM in the airline industry:

CRM - Customer Relationship Management
A new paradigm for customer management
As airlines struggle to gain market share and sustain profitability in today?s fiercely competitive and economically demanding environment, they must develop new ways to manage their customer relationships to optimize customer loyalty and revenues. What tactics should airlines use to acquire, develop and retain customers with greater precision and improved results?

chek out wat IBM has to say on this topic...it talks about new technologies and mothodologies that airlines can adopt for CRM
 
 

Advertisement


Tags:
 

Related Topics

  Subject / Started by Replies Last post
0 Replies
3798 Views
Last post March 11, 2008, 02:44 PM
by gkunalin
0 Replies
2506 Views
Last post April 12, 2008, 07:02 AM
by anand
0 Replies
18649 Views
Last post February 19, 2009, 09:26 PM
by sarkozy
0 Replies
3042 Views
Last post March 18, 2009, 06:52 AM
by jenas
1 Replies
4203 Views
Last post July 02, 2010, 04:49 AM
by pro
0 Replies
1360 Views
Last post July 05, 2010, 09:17 PM
by sona
0 Replies
1432 Views
Last post September 08, 2010, 12:59 AM
by NitinMB6