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Author Topic: Amazon 'sign in' page hangs HELP!!!!!!  (Read 2097 times)

Offline em:)

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Amazon 'sign in' page hangs HELP!!!!!!
« on: November 01, 2012, 03:04 AM »
 :33:

OK so I can't seem to login to Amazon at the moment!!  It's driving me CRAZY!!  LOL.

I can get to amazon.com and browse but the second I click on anything that requires me to sign in, the page hangs.  I've cleaned up all my temp internet files, cookies etc.  I'm running internet explorer, I tried firefox and the same thing happens.

I can't even ask amazon for help..cause guess what???!!?!?  IT REQUIRES ME TO SIGN IN!!!!  Buahahaha!

Anyone heard of the problem or have had it themselves??
“Never trust anyone who has not brought a book with them.” - Lemony Snicket
 

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Re: Amazon 'sign in' page hangs HELP!!!!!!
« Reply #1 on: November 01, 2012, 03:23 PM »
Clear your cache.  Then clear the cookies again INCLUDING FLASH COOKIES.   If it hangs then you'll have to go to Amazon to ask.

To clear flash cookies you will need a special program.  Free.  Google clear flash cookies and the programs should pop up.
 

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Re: Amazon 'sign in' page hangs HELP!!!!!!
« Reply #2 on: November 01, 2012, 03:52 PM »
Thanks for the tip, I hadn't tried that.  It didn't fix it though!  I've just posted a topic over on Amazon so hopefully someone will have a magic fix!  Microsoft suggested restoring IE to factory settings but that means losing all my bookmarks, tool bars, etc (eeep) so I might just have to save them off and bite the bullet!!

 :'(
“Never trust anyone who has not brought a book with them.” - Lemony Snicket
 

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Re: Amazon 'sign in' page hangs HELP!!!!!!
« Reply #3 on: November 01, 2012, 05:09 PM »
Export your settings.  IE does that. Then when you restore import the settings back in.   I use Iron and don't have my IE open but I think you will find it is under File
 

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Re: Amazon 'sign in' page hangs HELP!!!!!!
« Reply #4 on: November 01, 2012, 05:18 PM »
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Export your settings.  IE does that. Then when you restore import the settings back in.   I use Iron and don't have my IE open but I think you will find it is under File

Perfect!  I've exported them, going to start the restore now!

Thanks for your help!
“Never trust anyone who has not brought a book with them.” - Lemony Snicket
 

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Re: Amazon 'sign in' page hangs HELP!!!!!!
« Reply #5 on: November 01, 2012, 05:46 PM »
Always keep a back up of your settings.  It may be a lifesaver.  I put mine in the Cloud as well as on disk.
 

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Re: Amazon 'sign in' page hangs HELP!!!!!!
« Reply #6 on: November 02, 2012, 02:17 PM »
Turned out to be my virus protection!!  I uninstalled it and Amazon worked fine...reinstalled and got the same problem.  This morning's protection update seems to have fixed the problem :)

Thanks for your help  :-*
“Never trust anyone who has not brought a book with them.” - Lemony Snicket
 

Offline DarkGuyver

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Re: Amazon 'sign in' page hangs HELP!!!!!!
« Reply #7 on: November 03, 2012, 02:52 AM »
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Turned out to be my virus protection!!  I uninstalled it and Amazon worked fine...reinstalled and got the same problem.  This morning's protection update seems to have fixed the problem :)

Thanks for your help  :-*

That is interesting, what the name of the antivirus software you use?
 

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Re: Amazon 'sign in' page hangs HELP!!!!!!
« Reply #8 on: November 03, 2012, 01:50 PM »
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That is interesting, what the name of the antivirus software you use?

I'm using McAfee, it's usually pretty good...but when it's not it's really annoying!!!
“Never trust anyone who has not brought a book with them.” - Lemony Snicket
 

Offline srinivas mummareddy

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Re: Amazon 'sign in' page hangs HELP!!!!!!
« Reply #9 on: March 29, 2013, 10:16 AM »
 :) just try cc cleaner to your browser and then logon again :-*
 

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